Introduction

I have served as Bereavement Services Operations Manager at Middlesbrough for over 5 years, overseeing essential cemetery and crematorium infrastructure and service delivery. As branch secretary, I am the central hub for our region, coordinating local communications, managing agendas, and organising our regional meetings. I act as the vital, two-way link between our local members and the national ICCM executive team, ensuring our branch's voice, challenges, and successes are heard at a national level